Sales tax is included on orders being shipped to locations where TCS is registered to collect sales tax.

Please forward any tax exemptions to your order contact (sales rep) or Accounting to ensure that the sales tax being charged is accurate You can reach our Accounting Department by calling 800.288.9383, ext. 9348.

TCS provides a three-year warranty on parts we manufacture, and a one-year workmanship warranty on turnkey projects (from date of installation.) For more details, visit our warranty page, contact your account representative directly, or send us an email.

Yes! We have an extensive network of installers across North America. For more details, contact your account representative directly, or send us an email.

Absolutely! We have a line of legacy thermostats that are available. If you need help selecting the appropriate device, contact our Sales Department and they’ll gladly help you out!

And we never sell anyone something they don’t want or need. If you want simple, you get simple!

Yes! We can tailor specific training at your facility or a location near you. Send us your information and some details in the the Contact Us form and we’ll be in touch.

We can work with any organizations that utilize AI for providing you with AI-based analytics. Our Ubiquity Cloud web-based EMS provides customers with extensive data points that are ideal for use in AI analytics. If you have a source, we will work with them to get you what you need. Contact your Account Rep.

You bet! Call 800.288.9383 and speak to a sales representative, who will take your order and transfer you to a secure, un-recorded line to complete the credit card transaction.

You can contact our sales department to request a copy of your invoice or email your request to accounting at [email protected].

Immediately after your order has shipped, you will receive an email confirmation with a tracking number. If you don’t receive the confirmation email, contact our sales department.