Shipping can be included in a quotation upon request.
How do I get price and availability?
Please call 1 (800) 288-9383, and select Option 1 for sales.
How do I get a quote for parts?
To get a quote on TCS parts and services, please call 1 (800) 288-9383, and select Option 1 for sales….
What is my credit limit and how can I increase it?
You can ask what your current credit limit is by sending an email to [email protected] with your account name and…
Why does Ubiquity Cloud say “Access Denied?”
This alert could mean the site has been shut off due to nonpayment. Please contact your sales representative or the…
Why can’t I see my site in Ubiquity Cloud?
Contact your Administrator about access rights to the site or TCS Technical Support.
What is your Return process?
The TCS return process facilitates repair or replacement of defective product covered under warranty. For more information talk to your…
If I have a product I think is not working properly, what do I do?
To troubleshoot a TCS product you would start by speaking with our technical support team at 1 (800) 288-9383 and…
How do I see my temp, digital and analog values?
Go to the Controllers tab in Ubiquity Cloud and click the + sign to the left of the controller you…
Why is the room temperature reading 90° or 40°?
Either your dip switch settings are incorrect or you have a short or an open in the wiring.