What is your warranty policy?

TCS provides a three (3) year warranty from invoice date on TCS-manufactured products effective January 1, 2019.*  This warranty is extended to five (5) years from the date of installation on TCS turnkey projects. A one (1) year workmanship warranty from date of installation is provided on TCS turnkey projects. For more information talk to your TCS account representative or contact us. * …

What is included in the commissioning process?

TCS project management personnel will communicate with the installer onsite to first confirm that the site is online and connected to Ubiquity Cloud and then confirm that all controls on the network have been detected. The project management staff will then program all controls with pre-determined parameters. Once we verify that all controls are operating properly, alarms are programmed.

Does TCS offer turnkey installation?

Yes, TCS offers turnkey installation for regional and national account clients. TCS can also perform single site installations or roll-outs.

Who can service my TCS controls and equipment?

Just about any HVAC service contractor can service our equipment. In addition, TCS has an installation base of local and regional contractors who are authorized to install TCS controls. Contact TCS sales representative at 1 (800) 288-9383 for assistance in finding a contractor in your area.

Who can install my product?

TCS has an installation base of local and regional contractors who are authorized to install TCS controls. Contact TCS sales representative at 1 (800) 288-9383 for assistance in finding a contractor in your area.

Is there a distributor in my area?

Because we are the manufacturer, you can buy factory direct from TCS. Contact your sales representative at 1 (800) 288-9383 for more information or to place an order.