Knowledge & Support
At TCS we strive to consistently deliver a great support experience to our customers. For over 35 years we’ve been working hard each day to keep that promise. Find our most requested resources below.
Frequently Asked Questions
Installations & Project Management
Monday – Friday: 7am – 7pm
Jump to Calendar Insight Download
Training is an important component of your success with TCS. Building owners, contractors and facility service team members have access to both online and hands-on training resources to enhance their knowledge of TCS controls and software, increase their efficiency in the field and learn the latest installation and troubleshooting best practices.
Free Ubiquity Cloud and product online webinars are held on a regular basis. Basic and Advanced Ubiquity Cloud training and are currently offered as well as an overview of the UbiquiSTAT. See the schedule below.
Usually held several times a year in the spring and fall in Middleton, WI, the Basic and Advanced installation training seminars are comprehensive with topics including controller overview & selection, thermostats, basic controllers, 2100 series devices, wiring, installation, site setup, networking, controller programming and troubleshooting, TCS Insight™ software, Ubiquity Cloud, and many others.
Onsite Training at your Facility
The Onsite Training seminars can range in length from 1 to 4 days, depending on number of attendees and topics to be covered. In addition, the topics, support materials provided, and schedule/agenda are tailored to meet the specific needs of your company or institution. In general, this custom offering offers elements of our standard seminars blended with any custom requirements.
The cost of Onsite Training seminars vary depending on the number of attendees and seminar's length. Contact us to explore the onsite training options that are right for you.
Contact your account manager for more information on course descriptions and upcoming dates, or complete the info request form here .
Insight can be used to initialize and program thermostats and controllers, change the clock and occupancy schedules, and monitor input points in realtime.
|02/13/19||Ubiquity Cloud Training Webinar – 02.13.2019||
Join us February 13th for our Ubiquity Cloud training webina …
|01/14/19||AHR Expo – 01.14.2019||
We’re going to Atlanta! Come hang-out with us at AHR Expo 20 …
|01/23/19||UbiquiSTAT Product Demo – 1.23.2019||
Join us for a quick introduction and feature review of the U …