Knowledge & Support
At TCS we strive to consistently deliver a great support experience to our customers. For nearly 40 years we've been working hard each day to keep that promise. Find our most requested resources below.
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Event Calendar
Keep up-to-date with our webinars, trainings, demos, trade shows and more.
FAQs
These are some of our most frequently asked questions about our products and services.
Docs
A full repository of manuals, submittal data, wiring diagrams, tech bulletins and more.
TCS Academy
Learn more about how our training programs can empower your team. They include both online and onsite events.
Tech Bulletins
Stay up-to-date with any issues or bugs we find and how to resolve them most efficiently.
Diagrams
Support your installers with wiring diagrams and various line drawings.
Warranty & Returns
Review our warranty and return policy's. Feel free to contact us with any remaining questions.
Insight Download
Download the TCS Insight Software for Ubiquity Cloud.
Device Lifecycle Support
Learn about device support for QD and QWL building managers.
Technical Support
Call us for support on any of our products and services
1 (800) 288-9383 (press 2)
Monday - Friday: 7am - 7pm